As a Customer Banking Specialist, you’ll be the face of CommBank—assisting customers with everyday banking needs, solving account issues, and introducing helpful banking products. You’ll work from the front line in one of our vibrant branches and be a key part of building financial well-being for Australians. Key ResponsibilitiesGreet and assist customers with transactions, queries, and digital banking toolsIdentify customer needs and recommend suitable banking solutions (loans, cards, etc.)Educate customers about mobile and internet banking platformsResolve customer issues quickly and efficientlyWork collaboratively with your branch team to meet service and sales goals What We’re Looking ForPrior experience in customer service, retail, or banking (preferred)Excellent communication and interpersonal skillsA strong focus on problem-solving and a proactive mindsetTech-savvy and able to educate customers on digital solutionsPassionate about helping people manage their money better
We are seeking a highly organized and results-driven Project Manager to oversee and coordinate projects from initiation to completion. The ideal candidate will be responsible for managing timelines, resources, budgets, and communication across internal teams and external stakeholders to ensure project goals are met effectively and efficiently.Key Responsibilities:Plan, execute, and close projects according to deadlines and budgets.Coordinate internal resources and third parties/vendors for flawless execution.Develop detailed project plans, track progress, and report regularly.Manage scope, schedule, costs, and quality using appropriate project management tools.Identify and manage project risks and issues.Serve as the point of contact for clients and ensure clear communication.Monitor project performance and make adjustments as needed.Lead project meetings and provide clear updates to stakeholders.Requirements:Proven work experience as a Project Manager (3+ years).Strong understanding of project management methodologies (e.g., Agile, Waterfall, Scrum).Proficiency with project management tools (e.g., Asana, Jira, Trello, MS Project).Excellent communication, leadership, and organizational skills.Ability to manage multiple projects simultaneously.Strong problem-solving and decision-making abilities.Bachelor’s degree in Business, IT, Engineering, or a related field.PMP, PRINCE2, or Agile certification is a plus.Preferred Skills:Experience in IT, construction, software development, or digital projects.Budget and resource management experience.Familiarity with risk management tools and techniques.